Pros
Lots of down time, easy job, you can win cool phones, discounted phone bill, that is about it I think.
Cons
HIGHER PAY AT THE STORE LEVEL WOULD FIX ALMOST EVERY CON ABOUT WORKING FOR T-MOBILE: The pay is very low for the work expected. Very limited opportunity for advancement to get a raise. Sales goals are always unrealistic if you are in a low-volume store...if then you can not meet your sales goals, you will be written up. If you are written up too much, you are fired. Lot's of immaturaty and unprofessionalism within the stores. Most store managers try to be friends with the employees (the don't get paid much either, so this level of unprofessionalism is to be expected), but then cliques form and it feels like high school all over again. They will only hire a "young and hip" crowd, so don't bother applying if you are over 30, unless you are a laid-off CEO, then they might offer you an assistant store manager position a very low wage.