T-Mobile reviews

3.6

62% would recommend to a friend

(23,140 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Aug 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good and cost effective benefits. Pay is good for Retail Sales Associates. Most of the associates are very friendly and easy to work with.

Cons

Front line leadership from District manager to store leadership has no empowerment. Communication between senior leadership and the front line is not always very effective. There is little role definition in the RAM or RSL positions. Management pay is pretty low comapred to other carriers.

4.0
Aug 8, 2012

A roller coaster to say the least...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When the traffic is there, the money is there.

Cons

When the traffic isn't there, the money isn't there. Change of commission structure has resulted in less pay.

Viewing 23119 - 23121 of 23,140 Reviews

Glassdoor has 24,516 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.