T-Mobile reviews

3.6

62% would recommend to a friend

(23,140 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Since you are grossly underpaid they are flexible with the family life. Taking off early for kids events is encouraged. Management is also quick to give an atta-boy, but it is always a pat on the back and small token. Working from home is common and accepted.

Cons

T-Mobile pays well under the current rates. Raises are anemic at best, a good raise for TOP performers is considered 2 -3 %. The Bonus program is a joke as my target is 10% to 15%. I have never gotten 10% over the course of a year. Bob Dotson said 2007 was T-Mobiles best year ever, shouldn't that of been reflected ini the bonuses? They are quick to cut a bonus metric to 50% for a near miss but won't give you that higher rating unless you walk on water. Cheap Company!

5.0
Jun 5, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits (IE medical, dental, etc.) are really good, but what really impressed me was their 401k plan which really benefits the employee by matching dollar to dollar up to the first 5% of each paycheck deduction (I believe). Also, the discounts on phones and service we get through T-Mobile is unmatchable. Basically, the benefits and perks of working for this company are the best I've ever seen. Aside from that, there has been good communication amongst management and the employees. Everyone is provided with an E-mail account so that whenever there's an important update, or any need from anybody, any given problem is addressed quickly. Lastly, the employees are a lot of fun to work with. Not only are they easy to get along with, but when I started, and needed help, they were always there to guide me and address my concern at the drop of a dime.

Cons

When I got hired on, the manager wanted me to have 100% open availability for them, but quite honestly, when you're only going to get 25 hours a week, and you're part time, how can your demand such a thing of your employees? Also, the hiring process that I had to go through was ridiculous. While I can understand that they need to make sure I'm the right guy for the job, is it really necessary to make me drive 45 minutes to a store in another state for a second interview? From the point I got my first interview request, to the point I worked my first day, I believe it was about 45 days.

Viewing 23134 - 23136 of 23,140 Reviews

Glassdoor has 24,516 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.