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TBC

Engaged Employer

TBC Account Support Associate reviews

2.4

23% would recommend to a friend

(10 total reviews)

Don Byrd

24% approve of CEO

Ratings by category

4.0

Work/Life balance

2.8

Compensation and benefits

2.2

Career opportunities

2.0

Culture & values

2.0

Diversity & inclusion

1.9

Senior management

Ratings by demographic groups

Reviews by job title

10 reviews
2.0
Jun 4, 2026

Decent work-life balance, but heavy micromanagement persists

Account manager
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance okay, get your route down and done quickly if you need to.

Cons

Micromanagement, cannot seem to stick with 1 program, uncertainty of the commission structure, mislead on who to contact, outsourcing customer service. Pays ok, but bank on no commission. Company talks about how much money they are making and how well they are doing while we struggle to make sense of the algorithm they have come up with on what to pay us that year.

avatar
TBC Response
2w
Thank you for taking the time to submit this feedback. We work hard to foster a culture that enables all team members to live, work, and play safely and easily, so we are disappointed to hear that we have fallen short of the mark in your case. We would greatly appreciate the opportunity to discuss your situation further to find a positive solution. Please, don’t hesitate to contact us via your preferred communication channel so together we can work towards a beneficial outcome.
3.0
Jun 14, 2025

Meta

Account manager
Recommend
CEO approval
Business Outlook

Pros

Fine Intelligent people Great ideas

Cons

Lots of work Change of direction.

avatar
TBC Response
1y
Thank you for sharing your past experience as a team member. We maintain high benchmarks of quality and regret that we did not live up to our standards in your case. Being a global leader in the replacement tire and automotive service industry is a challenging endeavor, and our organization is a work in progress. Therefore, we welcome constructive criticism and will do our best to address any issues brought to our attention.
1.0
May 22, 2024

Negative Work Culture

Account manager
Recommend
CEO approval
Business Outlook

Pros

Acceptable Salary Good Overall Benefits

Cons

Cut throat work culture for some teams employee onboarding & training is lacking employee development is lacking work life balance for some teams is out of whack

avatar
TBC Response
2y
Thank you for your feedback. We regret to hear that we fell short of meeting your expectations, and we welcome the opportunity to learn more about your experience. A constructive dialogue has the potential to impact positively both your own experience within the company and that of your teammates. We look forward to engaging further with you and reaching a satisfactory resolution so that we can continue to build an industry-leading organization.
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