TD reviews

3.8

68% would recommend to a friend

(22,221 total reviews)
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Raymond Chun

72% approve of CEO

62% positive business outlook

TD has an employee rating of 3.8 out of 5 stars, based on 22,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TD employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent amount of Paid Time Off (when actually granted); Occasional generous rewards from upper management for meeting sales goals (1 or 2 per year).

Cons

Unnecessary verification of family situation and allocation of benefits; All requests for promotion were either rebuffed or ignored, always with some excuse (eg: "you only made 99% of your sales goal last quarter, that's not high enough for promotion"); Daily branch operations were improvised and lacking structure; Punished with extra job tasks for using PTO; Legitimate complaints & escalations were made to HR, only to be forgotten later on; Bad management causes unstable relationships between branch employees, and never any resolutions from HR; Constantly understaffed, with constant employee call-outs for dishonest reasons; Employees abusing overtime, never getting caught nor punished; Often unfair treatment of good employees, while evidently rewarding the bad ones; Scheduling and days off were always incompetently arranged by management; PTO was never granted as per the wishes of the employee, due to poorly-made excuses by management; Management was consistently absent from the branch, yet increasingly demanding of sales & customer service goals; Training of various tasks was mediocre or non-existent; Estimated start time of menial job tasks became expedited without warning; Inconsistent scheduling of activities (Holiday-related, etc. events were always cancelled, deferred or postponed); Longer working hours than any other bank. The list goes on and on…

1.0
Nov 19, 2017
Recommend
CEO approval
Business Outlook

Pros

In store employees are usually good people.

Cons

In store employees are push into product pushers, needs based selling...wink wink, R.M.M micro managing even the breaks and has top people and everyone else must double up to compensate for those who don't. Poor leadership , morale, too many product pushing conferences and meetings, professes to be an innovator...micro managing= old school lack of innovation.

3.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay was above average for the position. Also TD offers lots of benefits for part-time employees including health, vision, retirement and paid leave.

Cons

The customers can be awful and there is nothing you can do about it. TD really emphasizes "wowing" the customer and surveys customers and uses secret shoppers to assess each store's ability to wow their stores. The only customers that complete the surveys are the customers that love to complain or have a grudge so expect bad reviews. Strong emphasis on selling products like when stores had to sell a certain number of credit cards on a single day. It was crazy.

Viewing 109 - 111 of 22,221 Reviews

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