Is TD a good company to work for as a Customer Service Representative (CSR) II?

Customer Service Representative (CSR) II professionals working at TD have rated their employer with 3.9 out of 5 stars in 47 Glassdoor reviews. This is a higher than average score with the overall rating of TD employees being 3.8 out of 5 stars. Search open Customer Service Representative (CSR) II Jobs at TD now and start preparing for your job interview by browsing frequently asked Customer Service Representative (CSR) II interview questions at TD .

Does TD pay Customer Service Representative (CSR) II employees well?

Customer Service Representative (CSR) II professionals rate their compensation and benefits at TD with 3.4 out of 5 stars based on 47 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative (CSR) II salaries at TD.

What are the top reviewed jobs at TD?

Customer Service Representative (1459) , Customer Experience Associate (744) , Financial Advisor (708) , Bank Teller (627) , Teller (388) , Personal Banker (369) , Personal Banking Associate (PBA) (360) , Personal Banking Associate (351) , Analyst (348) , Financial Services Representative (305) , CEA/Customer Service Representative (303) , Business Analyst (277) , Manager (265) , Customer Service Representative (CSR) (256) , Investment Representative (168)

What are the pros of working at TD according to real employee reviews?

"I can really say only the benefits were good and there is a gym of no cost." ((in 2026 reviews)); "A great culture and if you do a great job you have room for career growth" ((in 1367 reviews)); "Great for people who want a "small company feel" with the structure and HR/development resources of a large company" ((in 1083 reviews)); "Work life balance is good if you are not very ambitious and just want a low" ((in 949 reviews)); "Good work environment and professional" ((in 443 reviews))

What are the cons of working at TD according to real employee reviews?

"the pay is low and could be better as for the amount of work you do as a teller" ((in 1041 reviews)); "Poor management The management admitted that there is a certain discrepancy between what you learnt in the 10 week training and on board." ((in 925 reviews)); "The only thing that I am not satisfied with is that the salary is low." ((in 565 reviews)); "I know several people who were railroaded by bad managers and had to leave the company" ((in 492 reviews)); "long hours and rarely close in bad weather also need to work 7 days a week." ((in 465 reviews))

Skip to content Skip to footer

Notifications

TD

TD Customer Service Representative (CSR) II reviews

3.9

73% would recommend to a friend

(47 total reviews)

Raymond Chun

Not enough data to show CEO approval

80% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.6

Culture & values

4.3

Career opportunities

3.9

Work/Life balance

3.4

Compensation and benefits

3.2

Senior management

Customer Service Representative (CSR) II employees have rated TD with 3.9 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) II professionals have a good working experience there. TD is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) II professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

47 reviews

1.0

Jan 11, 2022

management

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

having a job is the pro...and the dental benefits

Cons

hours of business and management

3.0

Jan 6, 2022

CSR Ii

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Pto hours is one the best

Cons

Low pay. Could pay more

4.0

Jan 1, 2022

Ok place to work

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Lots of paid time off, very inclusive culture very diverse friendly personnel

Cons

No work life balance, scheduling is a mess managers always pre plot their pto for the whole year

Viewing 10 - 12 of 47 Reviews

Jobs at TD

Private Client Service Associate II- Greenville, South Carolina

Contact Center Rep. II - Bilingual Spanish Greenville, SC Mt Laurel NJ, Jacksonville FL

Premier Banker- Kirkman Road

Retail Banker I/Northern Liberties

Retail Banker I - Naples Main

TD reviews FAQs

TD reviews TD Customer Service Representative (CSR) II reviews

TD

TD Customer Service Representative (CSR) II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

management

CSR Ii

Ok place to work

Jobs at TD

TD reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

TD reviews FAQs

Jobs at TD