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      TDS Telecommunications

      Part of TDS

      Engaged Employer

      TDS Telecommunications reviews

      3.4

      56% would recommend to a friend

      (479 total reviews)

      Ken Dixon

      56% approve of CEO

      42% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      479 reviews
      4.0
      Feb 26, 2013

      Valued my experience with TDS

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I valued my time at TDS. TDS provided great benefits, 401k, vacation, sick leave, choice of health insurance providers. Unfortunately the premiums are rising like all businesses. This company concentrates on health and wellness by providing free health screenings and health seminars. Very big into volunteering and helping co-workers in need. I had the experience of working with a great team. My co-workers were very helpful, knowledgeable and for the most part worked towards the same goal. Supervisor was flexible when necessary as long as you were responsible and accountable. I know of other departments that were not so flexible.

      Cons

      Because of so many systems and applications, work could often times be duplicated causing confusion for several departments and inefficiencies. It used to be that departments would work together to help resolve an issue, but because of micro management, filling out daily schedules I feel the value of our customer service was deteriorating. Concentrating on quantity of calls more than the quality care of customer calls. Customer phone calls, or emails could be transferred several times before getting assistance often causing customer frustration.

      Viewing 448 - 450 of 479 Reviews
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      ReviewsTDS Telecommunications reviews

      Glassdoor has 553 TDS Telecommunications reviews submitted anonymously by TDS Telecommunications employees. Read employee reviews and ratings on Glassdoor to decide if TDS Telecommunications is right for you.