Pros
Good co-workers and leads, that's about it
Cons
Most of the apply to Field Services. I haven't seen an Associate Manager in the field for nearly a year and the only time you hear from them is if something is wrong. We do see them once a month or so for meetings when they deign to associate with us peasants. It wasn't always this way but for the most part the Associate Managers who would interact with their techs have either been pushed out or moved on to different role. Now it's nearly impossible to even reach one on the phone. The most recent pay raises were across the board awful and nowhere near even a basic cost of living adjustment Some Techs are even stating that the company hasn't been paying the match on their 401k Promotions have become harder due to requirements for ride alongs with other departments that never seem to get scheduled. Refresher training is rare and hands on is pretty much unheard of. Techs are using broken or deficient equipment and being denied on replacements. The customers are frequently given unrealistic or misleading explanations. Techs are frequently moved into roles they have no desire be in. Essentially TDS got greedy with the opportunity to expand into some new markets, over spent and it's the employees that suffer for it. Hopefully things will improve but at present they're going downhill at a speed that would make an Olympic skier envious.
