Is TDS Telecommunications a good company to work for?

TDS Telecommunications has an overall rating of 3.4 out of 5, based on over 553 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 56% of employees would recommend working at TDS Telecommunications to a friend and 42% have a positive outlook for the business. The best reviews about TDS Telecommunications have been left by employees working as Intern , Field Service Technician and Network Specialist .

Does TDS Telecommunications pay their employees well?

According to anonymously submitted Glassdoor reviews, TDS Telecommunications employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TDS Telecommunications. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at TDS Telecommunications?

56% of TDS Telecommunications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TDS Telecommunications 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TDS Telecommunications?

Network Specialist (21) , Field Service Technician (19) , Intern (19) , Account Executive (9) , Sales (9) , Associate Manager (8) , Direct Sales Representative (8) , FST Network (8) , Account Manager (6) , Broadband Technician (6) , Manager (6) , Sales Associate (6) , Sales Representative (6) , Software Engineer (6) , Software Engineer II (6)

What are the pros of working at TDS Telecommunications according to real employee reviews?

"Good benefits and very flexible during COVID." ((in 78 reviews)); "Great people in the marketing department and I really like the CEO." ((in 44 reviews)); "Pay was good." ((in 28 reviews)); "Good work life Balance (depends on manager)" ((in 25 reviews)); "Friendly coworkers and remote work" ((in 23 reviews))

What are the cons of working at TDS Telecommunications according to real employee reviews?

"The employee's are blamed for poor management and expectation setting versus coaching the manager." ((in 26 reviews)); "going training could be worked on" ((in 12 reviews)); "Once above the local level, upper management seems completely clueless about how the job is actually done." ((in 12 reviews)); "As soon as Ted Carlson passed away, the current leadership team that replaced him began to cut out everything that made the company successful." ((in 8 reviews)); "Managers also won’t come out." ((in 8 reviews))

What are employees saying about TDS Telecommunications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TDS Telecommunications layoffs and their outlook for job security at TDS Telecommunications in 2026.

What are the top reviewed TDS Telecommunications locations?

Madison , Knoxville , Bend , Middleton , Appleton , Milwaukee , Vernon Hills , Minneapolis , Saint Marys , Saint George , Nashville , Spokane , Madison , Wisconsin Rapids , Stevens Point , Ruidoso , Charlotte , Mooresville , Mount Juliet , Whitestown , Nelson , Boise , Caldwell , Meridian , Saint Louis , Green Bay , Waunakee , Wisconsin Dells , Vesper , New Berlin

TDS Telecommunications reviews

3.4

56% would recommend to a friend

(479 total reviews)

Ken Dixon

56% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.3

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

TDS Telecommunications has an employee rating of 3.4 out of 5 stars, based on 479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TDS Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

479 reviews

4.0

Oct 3, 2017

Inside Sales Representative

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

I love working for the Commercial side of TDS as I've been given a lot of exposure to different components of the Sales cycle. I also like that I work in a small business office instead of a large call center setting. My direct leadership and coworkers are fantastic. As an employee on the Commercial side, the moral is very high and they provide a lot of little incentives to keep the job satisfaction. I plan to be here for many years to come.

Cons

Looking at all areas of my overall job, including benefits, pay, daily operations, and shift hours....I can't find one thing I dislike about my current position at TDS.

3.0

Jun 8, 2017

Great at first...

Consumer sales advisor

Recommend

CEO approval

Business Outlook

Pros

Wonderful job when this company had two separate departments which was sales and retention. Now that everything is merged advisors that were great at retaining customers are now forced to sell and vice versa. This company has some amazing incentives You can potentially make a lot of money in commission

Cons

Moral is very low Commissions were just lowered Metrics and target goals have been changed constantly since the merge Quality/Amount of sales calls is terrible

TDS Telecommunications Response

9y

Our team has gone through some exciting changes over the last 6 months. We have merged our sales and retention teams so that we can provide exceptional customer service to our customers. We want to provide First Call Resolution to increase satisfaction with our customer base. Through this change, we have made adjustments along the way to continue to provide the right rewards and incentives for our Advisors. Most changes have been to the benefit of the Advisor to ensure we have our goals and metrics in alignment with our company goals. As with any change, we continue to fine tune to ensure we are taking care of our employees, our customers and exceeding our company expectations.

5.0

Feb 1, 2017

Truly the Best

Administrative

Recommend

CEO approval

Business Outlook

Pros

Before I accepted my current position with TDS, I had worked for small companies my whole life and I was a bit intimidated by the thought of working for a Fortune 500 company. After my first couple days, I realized that coming to work here was the best work decision I've ever made. It may be an incredibly large company, but it feels like a close family organization where everyone is here to support and encourage you. You are never stuck in your position if you want to move up as one of the founding principles of TDS is to grow and learn. Everyone is treated with the greatest amount of respect and others are always just an IM, e-mail, phone call, or short walk away if you need any questions answered. TDS is NOT your typical stuffy corporation where you are chained to your desk and have co-workers who put you down for their own gain. TDS supports their employees and wants to do their absolute best by their customers. If a fellow employee is having a rough time due to illness or accident, TDS will start a donation for that employee. If you want to volunteer for a cause, TDS will pay you to go volunteer (up to a certain amount of hours of course). I can't say enough wonderful things about this company and all of the great things that it has done for me in my career and personal development.

Cons

There really isn't much down side here. If you have a difficult time working in cubes, this might be the biggest 'con'. However, we are surrounded by windows and in 90% of the building you will be near natural light. Personal opinion, all of the other pros outweigh this fact.

Viewing 109 - 111 of 479 Reviews

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Jobs at TDS Telecommunications

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Commercial Account Executive