TEAM Wireless reviews

3.9

73% would recommend to a friend

(85 total reviews)

Brian Boucher

74% approve of CEO

72% positive business outlook

TEAM Wireless has an employee rating of 3.9 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TEAM Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

85 reviews
1.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing working here is considered a "pro"

Cons

Horrible training, Horrible management, Horrible EVERYTHING!

5.0
Mar 11, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

Treated employees very well for a phone company. Decent Benefits. Amazing training.

Cons

This job can be stressful due to having to hit certain goals but there achievable if you put the effort in.

2.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Completely commission based, which is great for busy stores. The harder you work, the more you can make. Also, Verizon has the sales maker program that can help cut your bill way down each month after working for them for awhile.

Cons

Company does not focus enough on building customer relationships and I've come to realize most Verizon stores focus highly on upselling bundles and package deals. Yes, it's a commission based sales position, but many reps are dealing in the gray area of ethics and I don't see much effort in stopping this. Many times promotions and deals are so detailed I even had a hard time keeping them straight. Also, I don't see any value or programs to cut down on employee turnover. Yes, sales jobs usually yield high turnover rates. The would claim raises back when they had an hourly rate plus commission was based on merit and not time working for the company, but no matter how hard you worked for them, raises were never an option. They told me my commission was my raise. I earned that commission, but the company still showed no value towards keeping me.

Viewing 61 - 63 of 85 Reviews

Glassdoor has 85 TEAM Wireless reviews submitted anonymously by TEAM Wireless employees. Read employee reviews and ratings on Glassdoor to decide if TEAM Wireless is right for you.