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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,624 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      9K reviews
      1.0
      Aug 5, 2019

      This company is a slave driver

      Support worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the trainers and team leads are amazing. But they're very clearly over worked and under paid, like the regular reps

      Cons

      Back to back calls, all day, everyday, and no pay raises or opportunity for promotion unless you happen to be someone's favorite. It's not worth the extreme anxiety and stress the job adds to your life

      1.0
      Nov 29, 2016

      Beware of bed bugs

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay for a high turn over call center, you can wear whatever to work.

      Cons

      Bed bugs, HR, unprofessional environment, dirty desks, training. Be prepared to share nasty headsets with earwax in them, desk hop. Training is like being in a subsitute class. You will learn 15% of what you need to do. You are just a seat filler. Working for google, while hiding how things really are when google comes to visit. I wont be surprised when they lose the Google account. And since you can wear anything such as: house shoes, pjs, gym attire, people roll out of bed and come to work. When the bed bugs overwhelm you, you get to go on non paid time to shower, clean your bites, go to their clinic ans get RX cream and just push through it and hope you dont bring them home. GROSS!

      1.0
      Jun 23, 2016

      Anonymous

      Csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      SOME locations are completely different than others. SOME are the Google of the interactive customer service industry... Others are NOT and nothing is what it seems.

      Cons

      Zero integrity. Lies to get candidates in their revolving doors - intellect and educated need not apply - you'll be gone quicker than you got in.

      Viewing 34 - 36 of 8,624 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,055 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.