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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,626 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      9K reviews
      1.0
      Apr 16, 2016

      Operations Manager

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dress code, other than that it's a big Joke!

      Cons

      Everything! Pick your worse employer and know that's the best case scenario.

      1.0
      Jan 26, 2016

      Google Wallet Specialist

      Wallet specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      None to mention; a quick 12-13 hr job. No one stays longer than 6 months

      Cons

      Occurrence system; No family time; managment suck; all idiot with no college degrees.

      3.0
      Aug 24, 2015

      Nice Company

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The amount of different people you will meet here is amazing from different culture's race and sexual orientation. Most of the TL's are amazing and helpful They offer a Gym and Game Room free to use during your work hours and the engagement team is always coming up with fun activities. The site director does fun things for the holidays.

      Cons

      Work to Life Balance is horrible. They have a no fault attendance policy as most call centers do but it's really more of a benefit to the company then it is to the employees. The job advancement is horrible and the transferring between campaigns is even worse (if you are on a corrective final you can't move or advance at all). Shift bids are every 4 months and if you have daycare needs don't even bother asking for help as there will be none given. As for the core values that they express so much about and drill into you, I have yet to see them actually put into practice. Some of the things that have happened since my employment make me feel as if I am in high school all over again. There is a lot of room for improvement on quit a few of things.

      Viewing 70 - 72 of 8,626 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,057 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.