Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 933 reviews)); "Great culture and very remote friendly!" ((in 556 reviews)); "Great work from home program" ((in 552 reviews)); "Good work life balance and security of a large corporation" ((in 539 reviews)); "Telus has some great people that work hard and are very professional." ((in 482 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and politics." ((in 386 reviews)); "Queueing and low salary." ((in 355 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 172 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 98 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,625 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,625 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

3.0

Aug 30, 2014

strong CSR culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

CEO commitment to CSR creates unique pride for philanthropy and sustainability of the global environment

Cons

CSR external culture does not translate to management and employees internal culture.

2.0

Jun 1, 2014

Horrible!

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

They had flexible hours and access to phones during lunch.

Cons

Management dont show interest in their employees.

2.0

Jun 11, 2026

Profit billions and cant even give decent raises

Team leader

Recommend

CEO approval

Business Outlook

Pros

My position is work from home

Cons

Extremely low pay and barely any raises.

Viewing 76 - 78 of 8,625 Reviews

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Jobs at TELUS

Client Services Representative (CSR) – Drug & Alcohol Testing

Client Services Representative (CSR) – Drug & Alcohol Testing

Leave of Absence & Disability Specialist (ADA/FMLA)

Leave of Absence & Disability Specialist (ADA/FMLA)

Client Service Analyst II-TH (Benefits)

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TELUS

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Ratings by category

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Reviews by job title

strong CSR culture

Horrible!

Profit billions and cant even give decent raises

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