TELUS reviews

3.5

58% would recommend to a friend

(8,627 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,627 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
1.0
Aug 13, 2010
Recommend
CEO approval
Business Outlook

Pros

- In Mobility, most people are friendly and a fun bunch - Most managers do allow for flexible time if you need to be home

Cons

- pay is sub-par when compared to industry standards; as well as VERY not uniform across departments and teams (even when your job function is the same and work under the same director) - no opportunities for career advancement and even though they say they support career development, most management does not practice that. They'll only do it if there's something in it for them - promotions and raises are VERY NOT objective - too much power in marketing, thus a lot of decisions are not made for the best of all the teams - knowledge gap across departments - high # of people in management either lacks skills & knowledge or leadership or both - company puts too much resources (including $) into the "leadership development program" - where new-grads going into these programs often have unrealistic expectations (i.e. people want to become managers after going through the 2 year program)

3.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexability is good; Genuine care for each customer; Life Balance is ok; upward growth potential; education paid for when you are performing;

Cons

A lot of "do as I say, not as I do"; lots of talk about change, but no desire to actually do it; complex network makes it difficult to provide service/ resolve customer issues; union issues hang over your head, regardless of whether or not you are directly involved in managing unionized employees; too many old-school management who are scared of change and throw up roadblocks

Viewing 8428 - 8430 of 8,627 Reviews

Glassdoor has 10,057 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.