TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
4.0
Jul 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Great work life balance possibilities

Cons

Too short-term orientation of senior management, or too little communication about the mid and long term direction. Less and less formal training is provided (no budget) Company is in constant state of re-structuring and the knowledge gets lost. Team members adhere too much to the process than use the common sense

3.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

- Very large company which offers a great variety of positions and opportunities for advancement. - 3 weeks vacation to start - Work at home options (depending on role) - Laptop (typically management only) - Cell Phone / Blackberry (only some roles) - Learning Assistance (must be applied for and dependent on area's budget)

Cons

- Mistakes at TELUS are not seen as an opportunity to learn. All failures are regarded as business critical, regardless of whether they truly are. - Senior management does not understand work/life balance, even though they pay lip service to the concept. All management employees are expected to work well in excess of 40 hours per week, even if they are able to manage their schedules effectively enough not to actually have to. - Compensation and benefits have been cut year over year and are no longer market leading. Raises at TELUS are all but impossible to come by unless you are in the top 5% of the organization. Unfortunately to be in the top 5% has little to do with actual performance and more to do with whether or not your VP likes you. - Learning Assistance has become very difficult to come by.

2.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Medical dental benefits still OK Work styles program allows some flexibility After 20 years can still get to 5 weeks of vacation Discount on some services Work with some great new technology

Cons

Very limited ability to move between business units. Not much technical training opportunity due to budget cuts and travel embargo (generic eLearning for all... ) and almost no one left in HR training. Wage increases set at 2% team salary budget - don't expect a raise if you have junior peers, even if you have high performance. Change to performance pay program means ~50% cut to most Benefits cut each year for the last 5; employees co-pay share keeps going up.

Viewing 8443 - 8445 of 8,628 Reviews

Glassdoor has 10,058 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.