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      TELUS

      Engaged Employer

      TELUS reviews

      3.5

      58% would recommend to a friend

      (8,628 total reviews)
      avatar

      Darren Entwistle

      55% approve of CEO

      42% positive business outlook

      Ratings by demographic groups

      TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      9K reviews
      5.0
      Aug 16, 2009

      An amazing experience

      Helpdesk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Those with the drive to succeed are handsomely rewarded for their efforts. Lots of recognition and great managers in the call center environment which led to opportunities in other parts of the company. Very competitive compensation package. Great brand.

      Cons

      No iPhone (yet!) on CDMA network! ;) Call center work isn't for everybody. It's a great starting point to get your foot inside a very good company and move up after paying your dues (1 year) meeting and exceeding KPIs (metrics/stats).

      2.0
      Aug 6, 2009

      Its a one way street - Down !!

      Program manager - product marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Probably the only big pro- the people around you. Young and fun bunch to have around you. Benefits are good, though the usual round of cuts have been flowing through the system. Work life balance.

      Cons

      Lack of career growth. Opportunities are non existent at middle management level. Arbit policies e.g span of control further limit the growth oppty Overall engagements levels are at nadir. Salary freeze, layoffs, Incentives cut have really impacted morale and engagement at program manager/specialist level. Manager quality is really suspect. I would guess only 50% of the managers are really worth their positions. Once the market situation on employment improves, i suspect that attrition rates will increase significantly.

      2.0
      Aug 3, 2009

      Bad experience I even had

      Network design specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their benefits are good, comparing with Bell Canada and Rogers. Salary is Ok to work with. I can not recall other Pros except above.

      Cons

      No enough space for employees. Do not recognize employees performance, many Sr. guys are in fact only have enough skills to do Junior jobs, but many Jr. guys actually can not Sr. jobs.

      Viewing 8488 - 8490 of 8,628 Reviews
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      ReviewsTELUS reviews

      Glassdoor has 10,059 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.