TELUS reviews

3.5

58% would recommend to a friend

(8,626 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,626 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
4.0
Nov 25, 2008
Recommend
CEO approval
Business Outlook

Pros

This company has terrific training programs that are great for relatively new employees to the workforce and its mentorship program is also great. They pair you up with extremely smart people and this allows you to learn a great deal while meeting these people's networks. The company itself is very large and this allows for a great deal of flexibility within the company. You can choose and move from areas in finance, consumer solutions, IT etc., and it allows you to develop a great deal while you are at the company. Finally, the pay is great and you can earn alot of money if you stick to the company and are very smart.

Cons

This company is so big that it is easy for young employees have a hard time moving up to executive levels. They pair you up with extremely smart people and this allows you to learn a great deal while meeting these people's networks. The company itself is very large and this allows for a great deal of flexibility within the company, but again you may lose the ability to be promoted quickly. Another major downside with the company, as it is so big, they hire alot of people, and these do not always tend to be the smartest people in the world.

3.0
Nov 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Challenging and dynamic work environment.

Cons

Impossible to negotiate compensation changes without jumping through a series of increasingly smaller flaming hoops. Best way to increase your salary is do a great job, quit, and come back a year or two later.

4.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, great inner-city locations of their regional/ corporate offices, and they do give you a lot of training. The Management Team is pretty young, and they do like to have fun. All the Managers do have open-door policies, so you can be pretty open and expressive about anything at the top of your mind. With all the talks about an International recession, I think TELUS is well-positioned to whether the storm, as they offer commodities that this world simply cannot live without; the Shares are. They ask you to career-path with Career Development Plans (it can be argued the extent that that is useful).

Cons

They will act competitive when they want to be (when its in the industry), but they will act like a bureaucracy when it comes to internal support issues (HR, internal communications, etc). Some days it feels next to impossible to get out of the Union, no matter how well you upsell yourself. I sometimes feel that they don't value education very much, because as an internal employee, they don't take your Educational background very seriously. Externally they do, but once you are in a frontline positon, they would rather keep you on the phones taking calls from lousy, upset customers about trivial things, than see you promoted into a more acceptable position. Some days, it just feels very political around the office.

Viewing 8536 - 8538 of 8,626 Reviews

Glassdoor has 10,057 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.