Does TELUS pay their employees well?

According to anonymously submitted Glassdoor reviews, TELUS employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at TELUS. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at TELUS?

58% of TELUS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TELUS 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at TELUS?

Customer Service Representative (470) , Sales Representative (446) , Sales Associate (215) , Business Analyst (205) , Manager (157) , Account Manager (144) , Project Manager (142) , Customer Service Representative (CSR) (109) , Product Manager (93) , Director (89) , Account Specialist (83) , Senior Strategy Manager (71) , Senior Business Analyst (69) , Senior Product Manager (67) , Software Developer (63)

What are the pros of working at TELUS according to real employee reviews?

"The benefits are good and atleast they do offer shares & some sort of bonus..even if it is small." ((in 935 reviews)); "Great culture and very remote friendly!" ((in 559 reviews)); "Work from home is great" ((in 549 reviews)); "Good work life balance and security of a large corporation" ((in 532 reviews)); "Telus has some great people that work hard and are very professional." ((in 479 reviews))

What are the cons of working at TELUS according to real employee reviews?

"Poor management and pressure to meet quotas." ((in 392 reviews)); "Queueing and low salary." ((in 370 reviews)); "Better hope you don't get a bad manager who just enjoys cracking the whip to feed their ego and power trip" ((in 171 reviews)); "Sales targets set by senior leadership without resourcing to facilitate tactical operations pursuant to strategic objectives" ((in 99 reviews)); "Upper management does not care about those on the frontline at all." ((in 76 reviews))

What are employees saying about TELUS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TELUS layoffs and their outlook for job security at TELUS in 2026.

What are the top reviewed TELUS locations?

Las Vegas , Austin , New York , Atlanta , Raleigh , Charlotte , Boston , Chicago , Sacramento , Saint Louis , Washington , Dallas , Canton , North Charleston , Idaho Falls , Folsom , North Las Vegas , Reno , Vancouver , Philadelphia , Charleston , East Las Vegas , Anniston , Birmingham , Spanish Fork , Salt Lake City , Sandy , Waynesboro , Norfolk , Herndon

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TELUS

TELUS reviews

3.5

58% would recommend to a friend

(8,628 total reviews)

Darren Entwistle

55% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,628 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews

3.0

Mar 27, 2026

Disorganized

Head of engineering

Recommend

CEO approval

Business Outlook

Pros

Great pay and benefits, and room to build

Cons

Manage to manage without regard to architecture and investment in building for success. A spiral down.

3.0

Mar 26, 2026

Good Firm to work for

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home available to Commercial team

Cons

Too much paperwork and billing issues lingering on for months

2.0

Mar 26, 2026

AI Engineering

Platform software engineer

Recommend

CEO approval

Business Outlook

Pros

-Talented, friendly engineers to work with

Cons

Within the AI engineering org: -Unrealistic deadlines -Unclear expectations -Engineering processes have slowly been eroded

Viewing 109 - 111 of 8,628 Reviews

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TELUS

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Disorganized

Good Firm to work for

AI Engineering

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