TELUS reviews

3.5

58% would recommend to a friend

(8,632 total reviews)
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Darren Entwistle

55% approve of CEO

42% positive business outlook

TELUS has an employee rating of 3.5 out of 5 stars, based on 8,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TELUS employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

9K reviews
2.0
Jan 7, 2026

Zero Direction, Own Worst Enemy

Recommend
CEO approval
Business Outlook

Pros

Good benefits. Low expectations in terms of individual performance. Easy to be a top performer with a little bit of effort.

Cons

No direction at the executive level, they just expect ICs to come up with strategies which encourages silos. Get assigned KPIs but no authority to influence them. Constantly slashing budget but not expectations. Constant reorganizations which kill momentum. Only opportunity to advance is if your boss quits or gets fired - no natural progression.

2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

They give you installment benefits

Cons

Low pay If the management is against you, don't count on the HR to help you. They will look on the other way and agree with whatever the management said.

4.0
Jan 7, 2026

Area Mgr, SMB

Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, DCP, and people

Cons

No longer a hunter/field sales team once it was. Transitioning to call center methodology and sales team are very vulnerable to be replaced by offshore international team (Manila, Morocco, India)

Viewing 226 - 228 of 8,632 Reviews

Glassdoor has 10,062 TELUS reviews submitted anonymously by TELUS employees. Read employee reviews and ratings on Glassdoor to decide if TELUS is right for you.