TIAA Inbound Call Center reviews

3.0

100% would recommend to a friend

(1 total review)

Thasunda Brown Duckett

Not enough data to show CEO approval

Reviews by job title

1 review
3.0
Jun 21, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, tuition reimbursement, 3 year vesting plan with excellent contributions by employer. Salary and variable pay have been good-- I am satisfied with the pay level.

Cons

Most people in the call center are burned out after taking call after call for 3+ years without a chance to move to any other position. There have been many improvements but technology is still a big problem.

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