TIAA reviews

3.7

65% would recommend to a friend

(4,020 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice campus, good company mission

Cons

No transparency about the cuts and leadership seems very disconnected from people beneath them

3.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

They paid for your licenses and the study program to get them was excellent. Can help launch your career at other employers.

Cons

Interview process is outsourced and horrific, most fellow hires were clearly not cut out for the job and did not even pass the SIE. Heavily DEI focused. Do not expect career opportunities out of the call center if you do not have certain immutable characteristics. Job itself is draining and you can’t leave the call center for 18 months.

Viewing 313 - 315 of 4,020 Reviews

Glassdoor has 4,416 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.