TIAA reviews

3.6

63% would recommend to a friend

(4,026 total reviews)

Thasunda Brown Duckett

53% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.6 out of 5 stars, based on 4,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits were great, but it takes 3 years to vest in them and I was so unhappy there it was worth it to leave 26 thousand in unvested benefits on the table.

Cons

Let me make it clear. This is a terrible organization. They do not tell you the truth in the interview process, so let me tell you the truth. You will not be advising anyone. You will be gathering statements, doing a LOT of Data entry and then you will be manipulating the fears and insecurities of college professors so they will open an individually managed account that has most of the same funds as their employer plan, but another 125bps layer of fees for TIAA. If you don't sell enough of the managed accounts, it won't matter if you are at your asset growth goal or if you've done the right thing by the client, you'll be put on a performance improvement plan and either forced to resign voluntarily or terminated for some fictitious reason that will follow you on your U5 forever. That IS the way they roll in IAS. There were 70 advisors in my region when I started. 18 months later, 8 had been terminated and 34 resigned under pressure or out of sheer frustration. They also pay their discretionary bonus and earned commissions only once a year. They hold discretionary bonuses over your head for everything. For example if you don't transfer all of your personal accounts including your spouses individual accounts, guess what? No bonus. If you aren't the bosses favorite and the division is below revenue goal by summertime and you have a large earned commision...they are not above auditing all your data entries and finding any reason to terminate you and keep those big commissions. Believe it. That IS how they roll in Wealth Management. Its a miserable work environment.

5.0
Nov 14, 2015

Benefits can't be beat

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits benefits benefits..... 401k (GSRA) - 3% matching all employees (cliff vesting - 3yrs) "Pension Plan" (RA) - employer contribution varies by age - Age 30-40 is good for 9% (cliff vesting - 3yrs) RHSP plan - for 2015 they will match 100% dollar for dollar up to $600/yr HSA - for the family coverage, they deposit $1000/yr on your behalf (this carries over each year and is portable upon separation) PTO - 23 days/yr (for employees with < 5yrs of service) + 2 floaters + 7 paid holidays Variable comp can range from 0 - $$$$$$. bottom line? -performers get PAID.

Cons

Technology and integration is really lacking which propagates an environment for all kinds of inefficiencies. However, I've realized that TIAA-CREF generally compensates their employees better than other firms, role-for-role. This variance somewhat offsets the additional time and energy that their employees have to put forth to get the job done. Additionally, it seems that managers and directors fear repercussions for firing employees. I don't know how they get away with it, but this firm is home to some of the most lazy people on this planet and they've managed to maintain their employment for decades, with no end in sight. The quality and reputation of this firm rests on the shoulders of the employees and I think TIAA-CREF could benefit from a more decisive, impactful approach to management and oversight.

Viewing 3442 - 3444 of 4,026 Reviews

Glassdoor has 4,423 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.