TIAA reviews

3.7

66% would recommend to a friend

(4,022 total reviews)

Thasunda Brown Duckett

54% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Oct 25, 2014

WMA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company reputation/mission, interesting client base, benefits

Cons

Very little work life balance, too much case load, no autonomy, micro management, unrealistic expectations, wasted time on duplicate/insignificant metrics to evaluate employees

4.0
Oct 19, 2014
Recommend
CEO approval
Business Outlook

Pros

The company and leadership are very ethical and try to remain focused on the customer or participants.

Cons

The non-profit status of the company may be the reason the company is not as innovative from a technology perspective. The company has had 3 CIO's in the last 5 years.

3.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Very good benefits including generous vacation days, company pays 50% of fitness center membership, base salary is good. They offer competitive investments that are not difficult to sell as they generally have good performance and low expenses. In my role I conducted client meetings at colleges/universities and I enjoyed meeting many interesting people and traveling to various parts of the state. I will miss visiting the colleges and meeting with interesting academics.

Cons

Metrics for Financial Consultants are difficult to attain. Sales and service goals are unrealistic and so one always feels that they are behind or not measuring up. The company boasts that consultants don't work on commission but the sales goals are set very high and not achieving them results in little or no bonus or salary increase. After dealing with this year after year one becomes jaded. Management is constantly holding conference call meetings to justify their existence. If you meet certain goals they will just raise them by 10% the next year. Unfortunately, in my office, I had to deal with a Director (not a direct report) who was an arrogant bully who, for whatever reason, did not like me and plotted to make me look bad by accusing me of various compliance violations which were either untrue or exaggerated.

Viewing 3622 - 3624 of 4,022 Reviews

Glassdoor has 4,418 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.