TIAA reviews

3.7

66% would recommend to a friend

(4,022 total reviews)

Thasunda Brown Duckett

54% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Aug 23, 2014

Advisor

Recommend
CEO approval
Business Outlook

Pros

Competitive salary and bonus. Overall company has a good mission

Cons

Technology is poor and still too many operational challenges

5.0
Aug 21, 2014

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Company to work with

Cons

None to report for thsi company

1.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are great everything from health insurance to gym memberships. Overtime available, paid for lunches, immediate/low-level manager very easy to work with when need time off.

Cons

Didn't carry through on original job offered. Interviewed for Investment Advisor, but pulled a fast one and ended up on entry level call center Operations position. Training was strained, computers used were outdated and slow. They spent too little time discussing the investment products and their suitable uses. Traning methods were childish, no preparation for client base. Too much focus on systems, technology and not enough of products, and their suitable uses. Spent most time assisting irrate clients with website access and operations/back office disasters. The computer system is circa 1978, still using MS Dos and Windows XP with a maze systems that did not communicate nor tied together in anyway. Company spent too much focus on things like "Donut Days" and bake sales,and other foolish outside programs.

Viewing 3640 - 3642 of 4,022 Reviews

Glassdoor has 4,418 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.