TIAA reviews

3.7

65% would recommend to a friend

(4,022 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,022 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Apr 3, 2014

Employes in the PSG are the most dissatisfied in the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly good benefit package, decent salary, pension plan

Cons

In the PSG there is ALOT of MANDATORY OT, often on short notice. There is often weirdly worded emails sent with the consequences of not going into the office due to inclement weather. They supposedly follow the "Lean" process and use problem solving steps but it is not really used properly. Employees are encouraged to speak up with ideas but are punished as complainers, having a negative attitude or even having their idea stolen if they do. There is a lot of playing favorites that happens with the same employees being chosen constantly for projects and other perks. Management is constantly in meetings trying to come up with new schemes and to justify their existence. Most management has no idea what job functions their direct reports actually do. The computer systems are in great need of improvement. There are still programs on IE6. To do your job properly you must navigate through 4-5 systems for one small issue. They are in the middle of an upgrade but that will take awhile. I think the company has its heart in the right place, but some management really spoil it. The bonus calculation is impossible to understand and I'm a math major; two consultants can be rated the same and have $3-5k difference. There is no posting of a pay scale so you have no way of knowing where you stand unless HR tells you.

1.0
Mar 29, 2014

CERT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits for full-time employees

Cons

They don't hire full-time employees most are contract employees

Viewing 3679 - 3681 of 4,022 Reviews

Glassdoor has 4,418 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.