TIAA reviews

3.7

65% would recommend to a friend

(4,020 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Dec 10, 2013

Good company, but not big on development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits PTO (paid time off) instead of breaking out time off by personal, sick and vacation days Solid mission and good values The culture is very professional and diversified

Cons

There's a lack of opportuniy for lower level employees to develop and move into better career tracks. The work day generally exceeds eight hours and many managers expect you to be available via BB after hours and on weekends. There's a tendancy to hire from outside instead of promoting and developing people within the company.

1.0
Dec 6, 2013

Disfunctional

Recommend
CEO approval
Business Outlook

Pros

Good base salary. Excellent benefits. Retirement plan is generous. TIAA-CREF matches charitable contributions to educational institutions. Nice campus in Charlotte. Good co-workers. Excellent Core Values. They really do want to put the client first.

Cons

Technology is unwieldy. Sales goals are not tailored to each region. High wealth areas have the same goals as low wealth areas. If you are not at goal after your first 90 days, you are written up! Sales credit takes months after the fact. Little support for new advisors to navigate this complex organization. Silo departments, nobody takes ownership, but is quick to place blame. Numerous problems crediting clients' money to the right accounts. Everyone is walking on eggshells. Lots of advisor turnover. NIGO's abound. There is a whole dept devoted to NIGO, but they are not there to fix the problem, just to ID.

Viewing 3718 - 3720 of 4,020 Reviews

Glassdoor has 4,416 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.