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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,020 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      53% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      2.9

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,020 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Sep 23, 2013

      Interesting, but company is going through growing pains

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, Sincere about diversity, Numerous women and minorities in decision making positions. Recruiting talented people from outside of the company

      Cons

      Too many old-timers fixed in their way. Remote management does not have its finger on the pulse of remote employees. Salaries are not on par with industry. Life-work balence moving towards a more Merrill Lynch mentality

      3.0
      Sep 22, 2013

      There isTI room for improvement at TIAA-CREF

      Individual consultant (inbound )
      Recommend
      CEO approval
      Business Outlook

      Pros

      A highly ethical and customer focused work environment Competitive salary, bonus and overall health and retirement benefits. Highest company percentage for ER contributions to RA, GSRA, HSA. Vesting complete after 3 years.

      Cons

      Systems and technology need to be streamlined into an organized, adaptive, and level platforms. Old computer platforms and new computer platforms do not mesh and cause a lot of added frustrations for employees. The internal processes create an assembly line environment which impedes productivity in operations.

      3.0
      Sep 16, 2013

      Good people struggling to catch up

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respectful environment where work/life balance can be maintained. Positive and genuine Corporate mission is to ensure the financial well being or our customers. Honest and trustworty company which is rare in financial services.

      Cons

      Weak management team that lacks focus needed to compete against aggressive competitors taking market share. Poor technology and backoffice systems contribute to poor service at times.

      Viewing 3736 - 3738 of 4,020 Reviews
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      Glassdoor has 4,416 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.