TIAA reviews

3.7

65% would recommend to a friend

(4,019 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
May 15, 2013
Recommend
CEO approval
Business Outlook

Pros

good pay and benefits flexible hours and work from home in some areas

Cons

poor morale stressful environment and little work/life balance lack of true leadership and more of a "lets see if this works" mentality regrading corporate culture results in a feeling of instability and callousness on the part of senior management senior management gives individual groups the decision to follow or not follow company practices, which can make for an inconsistent experience depending on which group you are in

2.0
May 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits good, time off good, company retirement for now.

Cons

Poor promotional advantages, jobs outsourcing to India within operations, no raises, low bonuses, high pay and bonus to upper mgmt only. Benefits being downgraded and pricing higher for employee. Retirement contribution lowered, no worker privacy, working units being re-designed as "neighborhoods" creating small crowded, loud, easy to observe working conditions, productivity and quality standards constantly changing making it difficult to achieve raise, bonus or promotions. low moral and paranoid outsourcing mind set. Poor quality applications and IT-systems from 1980s and 1990s. Front office-client facing staff and sales treated like kings, Back office and phone CS staff treated like ignorant loosers and expendable labor.

Viewing 3757 - 3759 of 4,019 Reviews

Glassdoor has 4,415 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.