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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,019 total reviews)

      Thasunda Brown Duckett

      55% approve of CEO

      53% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.9

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      2.9

      Senior management

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Nov 13, 2012

      Moving from good to average

      Senior systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Ideals, with some pockets of real talent. Employees generally believe in the mission and want to work hard for the company.

      Cons

      Constant change in management directions. The drive to move from not-for-profit "How would you like it" to "I'm a competitor in all areas" in the financial services pension market has driven working hours up and innovation / work enjoyment out. Talented employees are not recognized and mentored. Too many competing priorities.

      4.0
      Nov 2, 2012

      Worked there 6 years and although fired unexpectedly would qualify it as a good place to work.

      Financial consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good work/life balance. - Good pay. - Encourage educational opportunities. - Senior management conducts frequent employee meetings.

      Cons

      - Management has a somewhat phony "openness". - Power and decision-making very centralized. - Poor accountability. - If you're not promoted within 3 or 4 years, probably never going to be.

      3.0
      Oct 19, 2012

      Good place to work if you want a challenging career

      Individual consultant (inbound )
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tiaa Cref pays their employees very well and has high expectations as well. They are in the process of transforming the company to be more competative in the market place. The inbound consultant position requires a person who is passionate about both financial services AND sales. The clients are mostly educators,hospital employees, people who work for non-profits, etc. Tiaa Cref is viewed as a highly ethical company and also sets the standard for customer service for a lot of other financial companies.

      Cons

      Because of the transformation process that T/C is going through right now, they may not have been emphasizing the need for people with prior sales experience (at least for the inbound consultant position). I think this is something they are working on, however, but it is something to be aware of if you accept a position with this company. Also, the technology (internal systems, etc) might not be up to par yet, but that is another facet of the company that they are improving as well.

      Viewing 3796 - 3798 of 4,019 Reviews
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      Glassdoor has 4,415 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.