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      TIAA

      Engaged Employer

      TIAA reviews

      3.7

      65% would recommend to a friend

      (4,015 total reviews)

      Thasunda Brown Duckett

      54% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      TIAA has an employee rating of 3.7 out of 5 stars, based on 4,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      1.0
      Sep 27, 2010

      Terrible

      Inbound consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will learn a ton of info about their financial products as a consultant They offer a good retirement plan but good luck getting the money out

      Cons

      They treat you like a slave in the call center They penalize you for the smallest things they don't appreciate anything managers don't know anything it's very difficult to get time off

      2.0
      Sep 27, 2010

      Very weak and inexperienced management team.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has great ratings and a tremendous reputation and legacy. TIAA-CREF truly places the client first and strives to keep expenses low - although unsuccessful in the last few years.

      Cons

      The C-Suite is very weak and with little outside experience. They are siloed and as a result there is a great distance in communication between the top and the rank and file. The organization is heavily matrixed, adding great redundancy in communication and difficulty in moving projects and ideas forward. Aside from the insurance business, all of the non-pension businesses are money losers. And the insurance CEO left our of frustration.

      4.0
      Sep 24, 2010

      Lots of opportunity to come

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Call Center Management is good and although everyone is overworked they are supportive. Call Center VP is in touch with what needs to be done to fix things, it just takes so long to get it fixed.

      Cons

      More managers than leaders. Some old school managers in some parts of the company need to move on. hard to get decisoins made.

      Viewing 3913 - 3915 of 4,015 Reviews
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      ReviewsTIAA reviews

      Glassdoor has 4,411 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.