Pros
TIAA-CREF is a good company with a commitment to core values. The total compensation package is very competitive and they offer excellent benefits. They have a unique client base and solid long term performance. Their long term approach to investment management as well their approach to risk management is confidence inspiring.
Cons
Senior leadership is out of touch with what is happening on the front line. Often times their span of control is so broad that there is no way that they can maintain a sense of what is really happening. Middle management is known for shielding the EMT from the realities facing the front line and telling them what they want to hear as opposed to what they need to hear. T/C is a company where a number of middle managers have been awarded roles that they are not suited to based on tenure.