TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The company tends to hire experienced people rather than entry level employees, so the pay tends to be higher than some companies, but not too high. They do annual surveys to ensure that their compensation is in line with the industry. Benefits tend to be good, with adequate paid time off and they contribute a good amount of your salary towards a retirement account for you.

Cons

Most all employees have a laptop and Blackberry and are expected to be on call at most hours. The computer systems being used are too numerous, buggy, and behind the times. Managers have been known to bring in their friends and give them far better positions and treatment than people with more tenure, knowledge, and experience.

1.0
Feb 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Co Workers and Clients (Participants). Please remember that this site wasn't really set up for positive feedback on most employers, most people want to know what's screwed up. I bet that those "positive" "glowing" reviews are being written by a manager or a human resources director desperately trying to keep their job. Sometimes the truth sucks, but be glad to know before you take the job.

Cons

If you are hard-up for a job in the financial industry, this is the job for you. Looking for a high pressure sales job for $36,000 per year? Then this is the job for you. Like being threatened with your job by the management team? Then this is the job for you. Like having to sign a promise to generate a certain of dollars in sales but not given the opportunity to close them? Then this is the place for you. Like being exceptionally micro-managed? Not just one system, Siebel AND now KRONOS. Then this is the job for you. Like working for a company that changes the measurement of your process in the middle of the year and costs you your bonus? Then this is the job for you!

1.0
Jan 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Compensation. If you can get an offer to work there they typically overpay certain customer facing positions.

Cons

There is a reason they overpay for certain jobs, to lure you inside the company. The job description is typically dishonest. You will be doing a lot of unpleasant work putting out fires all day long and listening to disgruntled clients that is not in the job description from their online job postings. This company has serious system and infrastructure issues complicated by impotence and incompetence at all levels of management from the CEO down to the lowest manager. Their cutlure is a synergy of stupidity and ignorance laced with a sprinkling of self delusion and egomania.

Viewing 3982 - 3984 of 4,009 Reviews

Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.