TIAA reviews

3.6

63% would recommend to a friend

(4,026 total reviews)

Thasunda Brown Duckett

53% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.6 out of 5 stars, based on 4,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Aug 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are great, that is about it.

Cons

The company is going through a constant reorganization. The CEO set very ambitious goals to grow the business. The technology issues and infrastructure are only fixed on the surface, Budget cuts prevent people from doing their jobs efficiently. There are people that get dropped from meetings and cannot get the work done, yet the IT was told not to purchase anymore laptops this year. In the meantime, we spent a few millions on a rap song that did not do anything for the company. The company is also moving too fast, with deadlines flying around. Someone from another department made a comment calling this “the speed of stupid.” So many seasoned people have already left. When someone leaves, they often do not backfill the role and just give the workload to the remaining team members. So they get stuck with a lot more to do and no raise. The CEO made a comment during the last town hall that if someone was not onboard with the new strategy, they should leave and no judgment. Then she added she hopes people do stick around as the company offers world class benefits. People that like their immediate management do stick around, and for the benefits. Some actually do decide to leave. Now that they announced closure of Denver and Jacksonville office, there will be more people leaving. A lot of people will not want to relocate to Texas. Even the most qualified employee hired in Texas will not have an internal knowledge of TIAA processes. The company is already spinning in chaos from all changes and turnover of employees, some with critical knowledge. I read a review calling the company Tiaatanic. Sad times for the company. There is a huge disconnect between the EC and employees.

1.0
Aug 12, 2024

Beware

Recommend
CEO approval
Business Outlook

Pros

Good paid time off, company offers "responsible time off"

Cons

Shutting down Denver and Jacksonville offices

Viewing 583 - 585 of 4,026 Reviews

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