TIAA reviews

3.7

65% would recommend to a friend

(4,009 total reviews)

Thasunda Brown Duckett

55% approve of CEO

54% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,009 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. TIAA tends to pay a little higher than industry standards.

Cons

Paying higher than rest of industry can make it hard to leave the company in a lateral move. Technology and use of overseas processing is making things worse, not better. Recent changes in leadership in the call center within the last 4 years ago seems to have been detrimental.

Viewing 7 - 9 of 4,009 Reviews

Glassdoor has 4,405 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.