TIAA reviews

3.7

65% would recommend to a friend

(4,015 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Sep 24, 2019

Run...just run

Recommend
CEO approval
Business Outlook

Pros

The benefits are great and a lot of the people who work there are great too

Cons

This place used to be absolutely amazing but over the last few years it went from being one of the best companies to work for to one of the worst. Unfortunately, the executives only care about the bottom line and have lost site of what the company was founded for. This is far from a non-profit that is trying to help people in retirement. They only care about money at the expense of employees. They are outsourcing and offshoring positions left and right. They removed all working from home which impacted basically every employee and despite everyone voicing their concerns, they proceeded onward with it. The moral is so low and the environment is so toxic. Many have stuck around hoping it will return to the culture it once was but it just keeps getting worse and worse. The company isn't keeping up with its competitors in regards to flexibility or compensation. They are moving backwards not forward. Until they actually wake up, I would stay far away from this organization. The company has let so many individuals who are considered top talent walk out the door. They assume everyone is replaceable but they are not. They do not value their employees. The same people get promoted over and over again while very hard working, dedicated employees get passed over all the time. When you ask what you can do to get promoted or increase your comp and do those things advised, they then come back and say "well now you need to do this." Very political environment like most companies. Not about actual talent or skill but who you know.

1.0
Jun 28, 2019

Where does one start with TIAA

Recommend
CEO approval
Business Outlook

Pros

Benefits, generous PTO , free parking

Cons

I am not sure where to start. You are surrounded by people who are collecting a paycheck while those who work hard are doing the job of three people. HR does not address retaliation, workplace harassment or anything else that’s escalated in fact they find a way to eliminate you. If you take medical leave you are mysteriously left out of advancement opportunities or eventually let go with some type of false layoffs or termination. Employees are relegated to take endless hours of compliance and ethical training however it’s just paperwork because they do not care when bad behavior is reported nor do they do anything about it. Managers are protected and they have their favorite so if you do not fall into that you have no career here.

2.0
Dec 13, 2018

Chaos in IT

Recommend
CEO approval
Business Outlook

Pros

Great mission and CEO. Employees are dedicated and hard working.

Cons

The current CIO has been creating chaos in the organization. His mission has been to push as many jobs as possible offshore and as a result we have lost many top talent. He is now implementing extreme cost controls and processes making it difficult to deliver on any project. There is no confidence in this leader within his organization.

Viewing 94 - 96 of 4,015 Reviews

Glassdoor has 4,411 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.