TIAA reviews

3.7

65% would recommend to a friend

(4,015 total reviews)

Thasunda Brown Duckett

54% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,015 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Sep 11, 2019

Value Our People....Not So Much

Recommend
CEO approval
Business Outlook

Pros

Great people and the overall mission of the company to serve those that serve others.

Cons

Out sourcing everything they can to India. Andrew Carnegie would be ashamed of how TIAA will hire and dispose of our on-shore resources just to save a buck. The quality of work coming from India is of very low quality, i.e., you get what you pay for. Lay-offs happen so often, you never know who's still at the company and worse, who's next out the door.

1.0
Jan 9, 2019

This place is a total mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can be dumb as bricks and completely incompetent. But, as long as you show up, everyday, you will have a job!

Cons

Must Adhere to marching orders from top down, even if that means treating others unfairly. Or you could be next on the list!

1.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The company had good training that lasted about 6 weeks and prepares you well to be a successful wealth planner. You also get a private office and a decent starting salary.

Cons

The micromanagement was so insane almost half you day scheduled calls and continuous training. The leads are all done in house and there is no prospecting allowed. You are assigned random clients with account balance of 250k or more in their retirement from a huge geographic area. They limit the clients they give and most have no intention or capability of doing business. It seems most wealth managers last about 18 months which was the case with me. They make you sign a contract that you must pay back 7k "training cost" if you leave before a year of selling.

Viewing 118 - 120 of 4,015 Reviews

Glassdoor has 4,411 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.