TIAA reviews

1. Bonus Compensation is weak. There is only one annual bonus of $7,500. Most other firms have quarterly bonuses which are larger. Since TIAA doesn't have high expectation for sales there isn't opportunity to make large bonuses. Other firms are more sales oriented so you could make more money if you want to make sales. I am leaving the firm next month because of this main reason. 2. External movement is harder than competing firms. TIAA has a 18 month policy to be eligible to leave the National Contact Center Department. Most other firms allow for you to move outside the department after 12 months. I have been in the department for 12 months. My goal is to be in the Wealth Management Department. This is part of my reason for leaving next month.

It’s easy to be overlooked, undervalued, & stuck on the phones for years. Especially if you don’t care to brown nose your way up.