TIAA reviews

3.7

65% would recommend to a friend

(4,018 total reviews)

Thasunda Brown Duckett

55% approve of CEO

53% positive business outlook

TIAA has an employee rating of 3.7 out of 5 stars, based on 4,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TIAA employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
2.0
May 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Values "On Paper" Great Pay Great Benefits Retirement Contributions Admirable Mission Market share

Cons

Bureaucracy Human Resource Corruption/Bias Towards Management Lip service about corporate values Siloed by Different Departments Obsolete and Inadquate Reporting Structure

4.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

* The corporate culture is very strong -- people are proud to work here, believe in the mission * Very talented colleagues,much more intellectual and less alpha-male dominated than other financial services organizations * Quickly evolving means lots of opportunities to contribute * Very flexible work arrangements * Outstanding benefits, especially retirement plans * Collaborative, friendly environment * Strong commitment to diversity * Premium on work-life balance

Cons

* HR here is a nightmare and that seems to be a fact of life. They are constantly requiring managers to jump through hoops for very basic things, getting new staff on board is a real challenge when you have to work through their bureaucratic processes,there is constant pressure to rein in bonuses and salaries and HR seems obtuse to the realities of the market (and if I am forced to reduce salaries/bonuses to meet revenue targets I will lose some fantastic employees to our competitors). And HR seems completely dense to what the market really would reward, especially in corporate functions * The bureaucracy here for employees can be really grating. Not sure if anyone is trying to cut through the red tape but it's everywhere and enormously frustrating, slows me down all the time in my job. * For the largest owner of commercial real estate in the US, the office space is not attractive. It's embarrassing actually, HQ looks like a government office building (ugly carpets and furniture), not a Fortune 100 financial services company. And they are always pushing people to work from home (getting a desk in NY is a huge challenge for instance).

3.0
Oct 31, 2014

Actions not Words

Recommend
CEO approval
Business Outlook

Pros

The company has extremely generous benefits. The retirement plan and vacation days are virtually impossible to beat. They also pay 50% of your gym membership and depending on your manager, there is a good amount of autonomy. The pay is okay... nothing to write home about unless you have been there for more than 20 years, or your boss really likes you.

Cons

A lot depends on your manager and his/her manager, which can lead to wide disparity. There are no true metrics for career advancement and salary information is especially secretive, leading to the ability to maintain said disparity. The good managers often have their hands tied and the bad ones are so busy looking for ways to look better that they take what's good out of you. It's an endless cycle. Those who desire career advancement have to hope that someone will eventually give them a chance. HR practices have enough holes to rival Swiss cheese. Advancement opportunities seem to be relegated to those from the outside and "friends" of those currently in management. Middle and upper management are out of touch with those actually in the trenches.

Viewing 193 - 195 of 4,018 Reviews

Glassdoor has 4,414 TIAA reviews submitted anonymously by TIAA employees. Read employee reviews and ratings on Glassdoor to decide if TIAA is right for you.