Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 15 reviews)); "Great team and meet a lot of different people" ((in 9 reviews)); "Nice work environment." ((in 4 reviews)); "Friendly people in IT department." ((in 4 reviews)); "Good working environment" ((in 4 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 15 reviews)); "Low wage." ((in 7 reviews)); "Some managers seem completely clueless on how to manage people" ((in 6 reviews)); "No Bonus" ((in 6 reviews)); "They favored Portuguese speakers as the supervisor is Brazilian if you speak the language they will look after you if you don’t speak proper English they put you at the back to do some passport management job so you don’t need to do much talking" ((in 4 reviews))

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TLScontact

Part of TP

TLScontact reviews

2.9

33% would recommend to a friend

(195 total reviews)

João Cardoso

Not enough data to show CEO approval

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

1.0

Oct 17, 2023

Sweatshop

Counter agent

Recommend

CEO approval

Business Outlook

Pros

Parking ur a** in a chair for hours

Cons

The managers need to chill

2.0

Oct 9, 2023

Nice salary but really rotten work/life balance

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice salary and benefits (for some jobs/countries) You get to learn a lot about the imigration visa process worldwide. Most people are nice and friendly (at least at the surface) Multi cultural teams and international get togethers.

Cons

No such thing as work/life balance. - high workload, high stress environment. No clear roles and responsabilities on some teams. Awfull onboarding process for new workers on most teams - everyone is always so busy that they don't really have time to give you a proper welcome and basic training. Some managers seem completely clueless on how to manage people - also they seem to be really overworked so maybe it's not their fault and its really just lack of time. The company is so ambitious on their growth plan that it seems to forget that people matter, not only the end goal of having the biggest marketshare. The result is too much presure and workload on everyone, which leads to dissatisfaction, burnouts and high turnovers.

5.0

Sep 19, 2023

tls contact

Visa applications agent

Recommend

CEO approval

Business Outlook

Pros

payment is good and health insurance is paid

Cons

not enough agents all the time

TLScontact Response

Thank you for your feedback, we will take it into consideration.

Viewing 73 - 75 of 195 Reviews

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Jobs at TLScontact

Agent Polyvalent H/F

Fès

View job