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TP

Engaged Employer

TP Customer Service Team Manager reviews

3.5

82% would recommend to a friend

(5 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

Ratings by category

4.9

Culture & values

4.9

Career opportunities

4.8

Compensation and benefits

3.0

Diversity & inclusion

3.0

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Reviews by job title

5 reviews
4.0
Sep 30, 2024

Inspire award winner

Customer service team manager
Recommend
CEO approval
Business Outlook

Pros

Great communuication with my team and TP encourages this , progression within the company.

Cons

Sometimes things change consistently and being so busy its hard to keep up with the changes

1.0
Apr 16, 2023

Farmed Out

Customer service team manager
Recommend
CEO approval
Business Outlook

Pros

Some really great team members

Cons

TP upper echelon management likes to take projects that originated in the USA and then approach the client with off shore offerings. Result: Client bites the bate so shave a nickel, TP makes a bigger profit margin, and the echelon manager gets a sweet bonus while you are boned out of a job.

avatar
TP Response
3y
Thank you for bringing this to our attention! Please provide more information via our LET'S CONNECT helpline at 800-664-9335 or at LetsConnect@teleperformance.com.
3.0
Apr 3, 2021

It was good for a time

Customer service team manager
Recommend
CEO approval
Business Outlook

Pros

People, people people and people

Cons

The longer you work there the less competitive your salary. At one point I had staff in my team on a higher wage than me

avatar
TP Response
5y
Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you for your review!
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