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      TP

      Engaged Employer

      TP Help Desk reviews

      2.1

      27% would recommend to a friend

      (6 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      27% positive business outlook

      Ratings by category

      2.2

      Diversity & inclusion

      2.1

      Culture & values

      2.1

      Work/Life balance

      2.1

      Senior management

      2.1

      Career opportunities

      1.9

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      4.0
      Sep 21, 2021

      Easy job

      Help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy job management are friendly in general was work from home lots of opportunities to move sideways or up once you are in the company

      Cons

      can be unorganised pay is low in general not a lot of opportunity for over time it was rare to get to days off together for some reason

      avatar
      TP Response
      4y
      Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
      2.0
      Feb 7, 2019

      Another Call Center

      Help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Different schedules to choose from. Due to its high turnover rates, the company is always hiring.

      Cons

      Monotone job, employees are just a number. No benefits.

      avatar
      TP Response
      7y
      Thank you for bringing this to our attention. Rest assured that we do not tolerate these types of incident inside our premises. We hope you can share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can conduct an investigation and address your issues.
      2.0
      Sep 7, 2012

      Look somewhere else

      Help desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with!

      Cons

      The pay and incentives is a joke as well as the benefits(you can't make a very good living working there)!!! Some of the management do a poor job of running things and there is a lot of favoritism involved when it comes to moving around or promotions! Their outlook on customer service is slim to none!! It's all about how many calls you take for the client you are working for and make sure that you are keeping calls short and sweet which means blowing off the customer most of the time. I felt a lot like an open door policy hardly exists and management as well as HR were too busy or took forever to get back with you about things. I have found a lot more satisfaction elsewhere than Teleperformance!

      Viewing 4 - 6 of 6 Reviews
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