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      TP

      Engaged Employer

      TP Customer Service Representative/Sales Agent reviews

      2.9

      Be the first to recommend this company

      (3 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      Ratings by category

      4.9

      Diversity & inclusion

      4.9

      Work/Life balance

      2.9

      Culture & values

      2.9

      Compensation and benefits

      2.0

      Senior management

      2.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      3 reviews
      1.0
      Feb 9, 2022

      Untrustworthy

      Customer service representative/sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training, at-home position.can’t think of anything else positive about company

      Cons

      Very unprofessional..more so than any company I have ever worked. Does NOT pay EARNED promised bonuses (even after several months of consecutive employment). Issue? No luck—tix Num issued & CSR from another country taking info-expect zero resolve always. Agreed-upon work schedule changes to needs of employer—do it or get terminated.

      avatar
      TP Response
      4y
      We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
      1.0
      Jan 15, 2022

      Literally the worse company I've ever worked for

      Customer service representative and sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I worked with were amazing - very much like bonding with people in a sinking ship of shittery

      Cons

      I don't even know where to start. Teleperformance is a company that will consider you a number and nothing more. Even their higher level staff have no idea what is happening, the training is extremely poor and as a bottom level employee, you will be belittled and told you are not working hard enough. They will do anything to make it so they don't have to pay you your correct wage. I could go on but to sum it up - avoid at all costs. It is not worth the deterioration of your physical and mental health, no matter how much you think you need the money.

      avatar
      TP Response
      3y
      We are sorry to hear that your experience was like that. We will take in consideration your points to continue improving. Thanks!
      5.0
      Sep 7, 2017

      Good workplace to stay

      Sales agent/customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helpful supervisor; nice working environment

      Cons

      Low salary; yearly increase is just 5%. It should be based on agents performance

      avatar
      TP Response
      8y
      We are happy that you're enjoying your stay at Teleperformance. We always make sure that our employees are provided a positive work environment wherein they are listened to, treated well and given support. We would appreciate if you can share your feedback at http://bit.ly/TPHR-form. Thank you!
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