TSP reviews

4.1

83% would recommend to a friend

(270 total reviews)
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Frank Gonzalez

84% approve of CEO

69% positive business outlook

TSP has an employee rating of 4.1 out of 5 stars, based on 270 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TSP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

270 reviews
3.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Team leads are supportive, great way to get started in IT especially if you don't have a degree but you are tech savvy and value customer service.

Cons

Upper management only cares about SLA's, not so much about employees. there is little room to move up the ladder and expand your skills but don't expect a salary increase, they might throw in an extra $1/h if you fight for it!

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TSP Response
2y
Hello and thank you for taking the time to provide us, as well as the Glassdoor community, your insight into your time spent with us. First, credit where credit is due — we're very proud of our employees, and our team leads are some of the best in the industry at cultivating and nurturing the ever-changing skills in our field. Furthermore, you hit on a great point — customer service — we create great customer experiences by saving our customers time and money. We take great pride in the people we hire, as we say constantly, we value top technical expertise and we only hire the best and brightest, putting our clients first and hiring the best people to ensure things get done right. We're constantly conducting extensive market research to ensure the compensation offered is as good as it possibly can be — if it wasn't, we'd constantly be losing out on the best employees, but we're not. We try our absolute best to be as competitive as possible with our pay and compensation, but there are times in which the pay is dictated by client bill rates — but again, we try our hardest to advocate for the best possible solution for both employee and client. We always encourage our employees to have open and honest conversations with their managers — one of our company's values is "real conversations are welcomed". If ever an employee feels that a pay increase is warranted, we encourage every employee to have that conversation with their manager. Furthermore, to counter any pay discrepancies, several years ago we put into place a system to notify our management team of an employee who has not had a pay increase in the previous year. Thank you for the time you gave us — we wish you the absolute best wherever you're your path leads.
2.0
Sep 29, 2023
Recommend
CEO approval
Business Outlook

Pros

no pros no pros no pros

Cons

less pay less pay less pay

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TSP Response
2y
Thank you for taking the time to provide us and the Glassdoor community at large your concise thoughts on your time spent with us. Unfortunately, given the anonymous nature of the platform, we're unable to address your concerns with any genuine insight. With that said, what we can say regarding the advice you gave to our management is that we conduct extensive market research constantly to ensure the compensation offered is as good as it possibly can be — if it wasn't, we'd constantly be losing out on the best employees, but we're not — there's a reason that we're considered by some of our clients as being the best kept secret in the IT space. We sincerely wish you the best in your future endeavors and wherever they make take you.
3.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Lots to learn Significant travel Flexible work

Cons

High workload Low pay On call

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TSP Response
2y
Hello and thank you for providing your honest feedback for us as well as the Glassdoor community. You raise a valid point — obviously relative to the job you were hired for specifically, but also given the of the IT industry, knowledge is constantly evolving and new skills are always being developing and nurtured — so yes, there can be things to always learn. Throughout the entire hiring and interview process, every candidate is fully informed and aware of the requirements of the position they're interviewing for, naturally. And that would include any possibility for on-call requirements. We take great pride in the people we hire, as we say constantly, we value top technical expertise and we only hire the best and brightest, putting our clients first and hiring the best people to ensure things get done right. You also touched on a point that we're proud to offer all of our employees — we strongly encourage a healthy work/life balance, as cliche as that may seem now, it can often be a rarity in the workforce. We aim to be as flexible as possible, even adopting an open vacation policy years ago — we encourage our people to take the time they need, whenever they need it. We wish you luck in the future, and thank you for being part of our legacy.
Viewing 40 - 42 of 270 Reviews

Glassdoor has 299 TSP reviews submitted anonymously by TSP employees. Read employee reviews and ratings on Glassdoor to decide if TSP is right for you.