TSP reviews

4.1

83% would recommend to a friend

(270 total reviews)
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Frank Gonzalez

84% approve of CEO

69% positive business outlook

TSP has an employee rating of 4.1 out of 5 stars, based on 270 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TSP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

270 reviews
3.0
Jul 31, 2019

Such a great company, but a long way to go.

Recommend
CEO approval
Business Outlook

Pros

-Good opportunities for someone looking for an entry-level job into the IT field. -Company is a good size, and therefore able to build more inter-personal relationships with employees. -Family-owned

Cons

-Well below market pay. I've been around long enough that they will say this is dictated by customer contracts. While this is true to a degree, it's not near as true as the simple fact that they don't do any schedule reviews. Their reasoning behind this sounds great in theory, but ultimately leads to a fractured pay system, and employees who have no idea where they actually stand professionally, and financially. -Extremely poor communication. Even our quarterly calls with the CEO went away. As well as any kind of feedback mechanism, largely due to the fact that they didn't like the feedback they were getting.

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TSP Response
6y
Thanks for taking the time to provide us with your candid feedback. You hit the metaphorical nail on the head — yes, we've discussed in other reviews, we try our absolute best to be as competitive as possible with our pay and compensation, but there are times in which the pay is dictated by client bill rates — but again, we try our hardest to advocate for the best possible solution for both employee and client. On the flip side of that coin are a number of other aspects that our employees love — the benefits and 401K our Seeds to Leads program, our free training and certifications via Rockstar U, and especially the flexibility. Furthermore, to counter any pay discrepancies , several years ago we put into place a system to notify our management team of an employee who has not had a pay increase in the previous year. As a direct result, the number of employee change forms being submitted and approved last year with just under $1M in merit increases being awarded to our deserving employees. We stopped performing annual reviews years ago — the main goal in a successful performance management system is feedback, and that constant real-time feedback is far more valuable than a once-a-year short meeting that rarely, if ever, covers a year’s worth of experiences. We encourage open communication, continual feedback, formal and informal coaching, and adherence to one of our corporate values of “real conversations are welcomed.” You hit on another great point — communication. We encourage every employee to a conversation with their manager and ask them for a more regular cadence on communications — establish your expectations for them — that level of communication can only help to ensure everyone is operating on the same level. Thanks again for taking the time to provide us and the Glassdoor community with your candid feedback. If you have any questions, please don't hesitate to have a conversation with your manager or reach out to Talent Management.
5.0
Feb 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and manager that will make sure you are fully trained and ready to go . Great benefits and a super fun and family environment

Cons

So far everything is good and i haven't experienced any cons

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TSP Response
7y
Thanks for taking the time to provide a review of your time with TSP — we're proud that it's been a great experience! If you ever have any questions, please don't hesitate to communicate with your manager or reach out to Talent Management if you need anything! Thanks for being one of our #TSProckstars — we look forward to your future here with us!
4.0
Jul 10, 2018

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to get your foot in the door. Schedules are a bit flexible and management is mostly remote. Pay is on the low end for the industry but they make up for it by not being horrible.

Cons

Sometimes a lack of information and organization. It seems easier to get somewhere in the company if you are based out of Dallas. Easy going company culture seems to be diminishing over time.

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TSP Response
7y
First, thank you for your contributions to our company — we're proud that you have a positive outlook. As with many companies, we try our absolute best to be as flexible as possible, but given that two thirds of our employee base is spread across the country, that can be difficult at times, but we do try. Our pay is often dictated by client bill rates — we're always trying to negotiate higher rates through our clients, but we also have to be mindful that we don't price ourselves, and our employees, out of work. You bring up a good conversational point about the appearance of company culture diminishing over time. We're a relatively new company — we haven't been around for 50+ years — but we have been around long enough to have our culture become well-established. As companies grow, companies evolve. The advice you suggested, “Stop rolling out new regulations every other week. Try to keep bringing in new business...” brings up two points. First, TSP does not roll out regulations — TSP has established company policies. If you work in a field that is regulated by certain laws, then those regulations can change and we all must adapt. And if you work for a specific client, they, too, may have policies that evolve for a myriad of reasons, and again, we all must adapt. Secondly, after our reorganization in January, we're experiencing one of our greatest years ever and our sales team is constantly engaging with potential new partners and clients. Our Seeds to Leads incentive program has also performed well and we encourage all employees to refer any active leads — both potential customers and employees — to our sales team as those employees can earn cash payouts as a result. If you're unfamiliar with the program, please check out "Seeds to Leads" on CSC. Thanks again for taking the time to provide your feedback — we're grateful you're one of our #TSProckstars!
Viewing 43 - 45 of 270 Reviews

Glassdoor has 299 TSP reviews submitted anonymously by TSP employees. Read employee reviews and ratings on Glassdoor to decide if TSP is right for you.