TSP reviews

Thank you for taking the time to write a review on your experience to date with TSP. It sounds like we have some work to do, to get your views of the company up. I first want to encourage you, if you haven't already, to bring up some of these concerns with your manager, and if you don't get an acceptable response, please engage our talent management team (tsp_hr@mytsp.net). You are absolutely correct in that we do not perform annual performance reviews; however, that doesn't hinder an employee from getting a raise. Several years ago, we chose to move from a traditional performance appraisal system to a performance management system. Traditional performance reviews are retroactive, short-term, retrospective and correction-oriented. Our performance management system in contrast is ongoing, prospective, long-term, and involve planning/goal setting. Every day of every year, we encourage open communication, continual feedback, formal and informal coaching, and subscribe to an open door policy. Many of our employees that are 100% onsite at a customer location have their compensation heavily impacted on what our customers pay us. Having said that, we provide a great service to our customers and sometimes probably don't demand high enough bill rates from our customers. We will continue to work on that which will allow us to provide higher pay rates to our employees. I wanted to address one final thing as your comment didn't seem to correlate with company facts. We absolutely believe in investing in our employees and promoting from within, and I'm very sorry you haven't seen this. We have lots of opportunities available as we hire 100+ employees per year and experience double-digit revenue growth. We also promoted 12% of workforce just last year alone. Again, I can't thank you enough for providing this feedback and definitely encourage you to speak with your leadership team about your concerns.

First let us say thank you for taking the time to write a review and express your thoughts and concerns. We do pride ourselves on our ability to take entry-level resources and move them up the chain to bigger and better things, both professionally and personally. It definitely sounds like we still have some work to do on the fulfillment end of this, especially from a monetary perspective with your particular situation. We hate to hear the comment, "they just don't care" because that is certainly not the message our leadership team is encouraged or should be sending. We sincerely hope this is an isolated incident; however we are looking into his currently. If you haven't already, I would highly recommend you bring your concern to your management team or a member of the talent management team (tsp_hr@mytsp.net) and see if we can't get to the bottom of this. With respect to pay rates, we maintain a market list of all our job title and job families/structures that are updated at least annually from an unbiased third-party. Customer requirement and contracted rates also come into play when determining competitive pay. We adhere to a total compensation approach at TSP which takes into account our health and retirement benefits and PTO combined with a competitive wage. Thank you again for bringing this to our attention and please engage your manager and/or our talent management team.