TSP reviews

Thanks for taking the time to provide us and the Glassdoor community with a concise review of your time with us. It's great to hear that you found numerous positives during your tenure with us. We're constantly identifying ways to improve for the betterment of all #TSProckstars. We're sorry to hear that you felt your work schedule was demanding. Granted, some work schedules are on an on-call basis or can have non-traditional hours, but those work periods are communicated well before an offer is ever made to a potential candidate — we're not a fan of surprises. If an employee's schedule ever becomes unmanageable in any aspect, we always strongly encourage employees to have conversations with their managers — real conversations are both welcomed and encouraged here. In regards to the lack of feedback from your manager, several years ago, we did away with annual employee reviews — they're outdated and only provide a sliver of feedback respective to a year's worth of work. We know that enabling our managers to communicate much more frequently is an area we need to focus on and we're continuing to do our best to improve. We know we're not perfect, but we work hard every single day and strive to provide the best possible experience for every single one of our #TSProckstars. We seek out the best, we maintain high standards, and we reward our employees for their hard work and commitment to each and every one of our customers. Thanks for being one of our #TSProckstars — we wish you the best.