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      TTEC

      Engaged Employer

      TTEC Client Success Manager reviews

      3.5

      25% would recommend to a friend

      (4 total reviews)
      avatar

      Kenneth D. Tuchman

      Not enough data to show CEO approval

      25% positive business outlook

      Ratings by category

      5.0

      Work/Life balance

      4.8

      Compensation and benefits

      4.1

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Career opportunities

      2.3

      Senior management

      Ratings by demographic groups

      Reviews by job title

      4 reviews
      2.0
      Jul 14, 2026

      Wrong place to be at this time

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Fast paced environment Colleagues

      Cons

      Pay structure /no raises in 4 years. Leadership as a whole. Unstable financials Processes are broken Inexperienced Management over team.

      avatar
      TTEC Response
      4d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you valued the opportunity to work remotely, the fast-paced environment, and the colleagues you worked alongside. We also appreciate you taking the time to share your concerns regarding compensation, leadership, communication, and organizational processes. Feedback like yours helps us identify opportunities to improve the employee experience and strengthen how we support our teams. We wish you all the best in your future endeavors.
      3.0
      Feb 5, 2025

      Financially struggling

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Progressive culture, work from home

      Cons

      Multiple rounds of layoffs from 2022-2025. Leadership turnover at every level.

      avatar
      TTEC Response
      1y
      Your opinion matter to us. Thank you for sharing your thoughts with us.
      5.0
      Mar 29, 2024

      Awesome place to work

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, flexible schedule, great compensation and time off policies, strong team work

      Cons

      Long hours, tricky systems to work with

      avatar
      TTEC Response
      2y
      Hopefully the updated systems is improving your experience. Thank you for taking the time to share! TTEC Digital and our 1,800 + technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client + customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000+ call center CSR employees who personally help clients’ customers in 80+ countries: https://ttecd.co/45WsNKK TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
      Viewing 1 - 3 of 4 Reviews
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