Item: TTEC
Rating: 3
Author: Former employee - Desktop Support Associate Technology

Question 1

Is TTEC a good company to work for as a Desktop Support Associate Technology?

Accepted Answer

Desktop Support Associate Technology professionals working at TTEC have rated their employer with 3.6 out of 5 stars in 35 Glassdoor reviews. This is a higher than average score with the overall rating of TTEC employees being 3.3 out of 5 stars. Search open Desktop Support Associate Technology Jobs at TTEC now and start preparing for your job interview by browsing frequently asked Desktop Support Associate Technology interview questions at TTEC.

Question 2

Does TTEC pay Desktop Support Associate Technology employees well?

Accepted Answer

Desktop Support Associate Technology professionals rate their compensation and benefits at TTEC with 3.0 out of 5 stars based on 35 anonymously submitted employee reviews. This is 3.3% worse than the company average rating for salary and benefits. Find out more about Desktop Support Associate Technology salaries at TTEC.

Question 3

How happy are Desktop Support Associate Technology professionals working at TTEC?

Accepted Answer

74% of Desktop Support Associate Technology employees at TTEC would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Desktop Support Associate Technology professionals have also rated TTEC with a 3.8 rating for work-life-balance, 3.8 rating for diversity and inclusion, 4.1 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at TTEC?

Accepted Answer

Customer Service Representative (2406), Customer Service Representative (CSR) (818), Team Leader (165), Licensed Insurance Agent (160), Team Lead (152), Insurance Agent (127), Customer Service Agent (121), Customer Service (113), Sales Representative (100), Technical Support Representative (97), Fraud Analyst (87), Customer Service Representative (CSR) II (83), Customer Service (CSR) (78), Inside Sales Representative (78), Talent Acquisition Specialist (78)

Question 5

What are the pros of working at TTEC according to real employee reviews?

Accepted Answer

"Work from home is great" ((in 975 reviews)); "The pay is good and the stress level is low and I like my hours." ((in 645 reviews)); "The people are great and from many different parts of not only the U.S. but the world which I thought was great." ((in 430 reviews)); "Culture is good and salalry also" ((in 218 reviews)); "Work environment is good and friendly" ((in 177 reviews))

Question 6

What are the cons of working at TTEC according to real employee reviews?

Accepted Answer

"The management is poor and unorganized." ((in 531 reviews)); "low salary — it feels like I’m not compensated well with the workload I have." ((in 491 reviews)); "Horrible training and stuff will just get thrown at you which you are expected to know." ((in 437 reviews)); "The team leads seem overloaded with work and I really don't know what the managers do." ((in 162 reviews)); "No bonus; pretentious hike (your apartment rent will increase more than the hike they give you)" ((in 97 reviews))

TTEC

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Frustrating company to work for, but overall not too bad of an experience

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