TTEC Customer Service Representative - Remote reviews

3.7

30% would recommend to a friend

(8 total reviews)
avatar

Kenneth D. Tuchman

100% approve of CEO

31% positive business outlook

Reviews by job title

8 reviews
3.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, dependable paydays, they supply the equipment you need, to scheduled breaks and a lunch, option to work 10 hours or 8 hours

Cons

Very high call volume, training process is lacking, pay is not great when all things are considered, It can be difficult to get help with tough calls, You can be moved to different campaigns and during that process lose up to a month of work without being compensated, lack of communication during hiring process, when switching campaigns, you have to start all over with the hiring process. Redoing your background checks and drug tests as if you aren't working for the same company.

Viewing 4 - 6 of 8 Reviews

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