TTEC reviews

3.3

55% would recommend to a friend

(11,456 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Nov 15, 2019

THE WORST

Recommend
CEO approval
Business Outlook

Pros

None None None None None

Cons

Basically only work here if you are desparate for a job. They know that and use that agaisnt you. They have no remorse for what they do as a company. I seriously hope one day companies decide to terminate contracts with them.

2.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Environment, Coworkers care about each other, everyone tries to help each other out almost like you could say a family would, growth potential, nice health benefits, 401k

Cons

Pay is the main reason for turnover... pay starts at 11 dollars an hour and tops out around 13 you do get bonus every month but it isn’t much due to billable hours so let’s say you work every day and your coworker can’t work for the next three days because of a family emergency or a reasonable reason to have to leave that can be taken out of your paycheck. So be wary, but don’t get upset. They do tell you this before you start and when you’re in training.

1.0
Oct 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Working from home and the checks clear the bank.

Cons

Company runs like a rental property. Wait until the little issues turn into big ones then we'll address them. Ask for a lot from their employees but give little in return. Cost of living adjustments, increases, or bonuses are few and far between. Limited opportunities for advancement in most areas of the Company.

Viewing 301 - 303 of 11,456 Reviews

Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.